Case Study

Healthcare Company

When a leading Healthcare organisation tendered the outsourcing of the internal mail via a Hybrid Mail solution, they were looking for a company who would not only achieve expected cost saving and efficiencies but actually exceed them.

PHD had a remit to drastically reduce the printing and mailing of internal documentation from the healthcare’s UK national located sites with a sites with a rationale to:

  • Reduce stationery costs
  • Reduce printer maintenance costs
  • Reduce postage costs
  • Increase internal labour efficiency

The Category Manager who was head of the outsourcing tender for the Healthcare organisation said:

“PHD Mail was chosen as the preferred supplier of Hybrid Mail as their solution was the absolute fit for our infrastructure, plus their cost model and solution integration has been driven by a comprehensive project plan administered by qualified PHD Prince 2 Project Managers and Training Staff. The deployment of the service to our 66 hospitals and Shared Service sites is underway. The feedback from our centres is one of praise for the on-going customer care from PHD in the efforts to improve our outgoing mail process by using the Hybrid Mail service. We are exceedingly satisfied with the service so far, PHD’s Hybrid Mail solution is working very well”